Privacy Policy

Last Updated

12 December 2025

Effective Date

Immediately

1

Information We Collect

Personal Information You Provide

  • Full name
  • Preferred name / nickname
  • Email address
  • Phone number
  • Company name & details
  • Gender (if provided)
  • Birthday
  • Profile photo & company logo
  • Social media links
  • Portfolio links
  • Website links
  • Business card details (for HyCard)
  • Content/data you upload into HyDashboard, HyPortfolio, HyCompany, or any CMS-based platform
  • Payment-related information (processed through third-party payment providers; we do not store card details)

Automatically Collected Information

  • IP address
  • Device information
  • Browser type and version
  • Operating system
  • Access timestamps
  • Pages viewed
  • Usage patterns
  • App performance data
  • Crash logs (collected via optional error monitoring tools such as Sentry)

Cookies & Tracking Technologies

  • We may use cookies, local storage, analytics tools, and session tokens to help with authentication, security, analytics, and improving user experience.
2

How We Use Your Information

To create and manage your account

To provide, operate, and improve our Services

To personalize your experience

To manage subscriptions, payments, and billing

To store and display your business card details (HyCard)

To enable content creation in CMS-based products (HyDashboard, HyPortfolio, HyCompany)

To communicate updates, product changes, or important notices

To detect, prevent, and address security or technical issues

To send marketing or promotional messages (opt-in only)

To generate analytics and user insights for optimization

3

Sharing of Information

We do not sell, rent, or trade personal information. We may share information with:

Service Providers

  • Cloud hosting providers
  • Payment processors
  • Email delivery tools
  • Analytics platforms
  • Error tracking tools

Legal Compliance

  • Law
  • Government requests
  • Court orders
  • To protect rights, safety, or prevent fraud

Business Transfers

  • If HYNETUS undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction — with continued privacy protections.
4

Data Storage & Security

We use industry-standard measures to safeguard your data, including encrypted data transmission (HTTPS/SSL), secured cloud infrastructure, access control and authentication, regular security updates, and monitoring for suspicious activity. However, no digital system can guarantee 100% security.

5

Data Retention

We retain your information for as long as necessary to provide our Services and for other essential purposes, including maintaining business records, complying with legal obligations, and ensuring platform security.

We may retain certain information for legal, regulatory, and legitimate business reasons, even after your account becomes inactive. If you choose to delete your account, we will remove or anonymize your data from active systems. However, some information may be retained in our secure archives even after account deletion for purposes such as fraud prevention, security monitoring, compliance with laws, resolving disputes, and enforcing our Terms. Any retained data is limited to what is strictly necessary and will not be used for commercial purposes.

You may request account deletion at any time (see Section 8).

6

Children’s Privacy

Our Services are not intended for children under 13 (or under the minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

7

International Users

Our Services may be used globally. By using our Services, you consent to data being processed and stored in locations where HYNETUS operates or uses third-party providers.

8

Your Rights

Access your data

Update or correct your information

Delete your account and associated data

Request a copy of your data

Withdraw consent for marketing

Restrict certain processing

To exercise these rights, contact us at: support@hynetus.com

10

Marketing Communications

You may receive promotional emails from us if you have opted in. You can unsubscribe at any time using the link provided in the email.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or via in-app notifications. Continued use of the Services means acceptance of the updated Policy.

12

Contact Us

If you have questions regarding this Privacy Policy, please contact:

HYNETUS

Email: support@hynetus.com

Website: www.hynetus.com